FSLA Employment Category: Salaried, Exempt, Administrative, Full Time
DEPARTMENT: Provost’s Office
POSITION SUMMARY:
The individual in this role provides administrative support for the Provost’s Office while also being the positive front face of the office. The ideal candidate for this position has excellent organizational and communication skills and can establish and maintain strong professional relationships. The person in this role must thrive in a collaborative team-oriented environment and adapt to changing needs and priorities. This individual must exhibit good judgment, excellent problem-solving skills, and ensure confidentiality in all work and interactions.
SUPERVISON RECEIVED/EXERCISED:
The individual in this position is supervised by the Provost. The individual does not exercise supervision.
ESSENTIAL FUNCTIONS:
- Perform general reception duties, including welcoming walk-ins and ascertaining their needs, answering phones, and processing mail.
- Perform general office duties including scheduling appointments, overseeing room reservations, and collecting and managing documents.
- Serve as the first point of contact for concerns from internal and external constituents and direct them to the appropriate personnel.
- Engage in verbal and written communication on behalf of the Provost and staff in the Provost’s Office.
- Manage multiple calendars in cooperation with the Provost, staff in the Provost’s Office, and executive assistants in other offices.
- Prepare and distribute agendas and minutes for multiple meetings.
- Complete compliance paperwork that needs to be submitted regularly.
- Manage events for which the Provost’s Office is responsible, including coordinating logistics, sending invitations, tracking responses, and arranging for food, facilities, and technology.
- Collaborate with department chairs and academic administrative assistants on the logistics of faculty searches.
- Collaborate with Provost’s Office staff to manage the course evaluation system.
- Complete small-scale research projects that include internet searches or communication with external parties, such as vendors or staff at other educational institutions.
- Assist the Provost and Provost’s Office staff with additional projects as need
REQUIRED QUALIFICATIONS:
- A minimum of 2 years of related experience
- Strong interpersonal, written, and verbal communication skills
- Discretion to maintain confidentiality of sensitive and/or personal information
- A self-starter and the ability to work in a fast-paced office setting with frequent deadlines
- Proficient in the use of standard office software including Word, Excel, Acrobat Pro, databases, mail merge, and an integrated calendaring system
- Ability to work independently with minimal supervision and collaboratively with a wide variety of individuals
- Ability to perform tasks with exceptional accuracy
PREFERRED QUALIFICATIONS:
- Work experience in higher education
- Relevant college coursework or degree
- Work experience in an office setting
- Experience working with underrepresented, first-generation, Pell-eligible, and diverse populations.
PHYSICAL REQUIREMENTS:
Job duties require sitting at a desk and computer for various lengths of time. Due to the inventory requirements of the role, individuals must be able to go up and down stairs, lift up to 20 pounds, and walk from building to building to complete necessary tasks.
APPLICATION PROCESS
For full consideration, qualified applicants must complete the following steps:
- Submit the Alma College application
- Email a letter of interest and resume to careers@alma.edu.
Applications will be accepted through February 16, 2026.
Alma College is classified as a selective Baccalaureate College: Diverse Fields by the Carnegie Foundation for the Advancement of Teaching. Alma is committed to academic excellence and the development of responsible leaders; our students thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.
Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff, and student body.
Alma College recognizes that we are all transformed when we celebrate and value the varied identities, backgrounds, experiences, and perspectives in our campus community. We are committed to recognizing and removing barriers to success and providing equitable access to opportunities through education and advocacy. In our increasingly diverse campus and world, we pledge to create a climate where everyone is safe and free to grow intellectually, spiritually, and emotionally. For more information about the College, visit www.alma.edu.