Human Resources

Donor Services Associate

Alma College currently is accepting applications for the position of Donor Services Associate.

Position Summary:
The Donor Services Associate plays a key role in the execution of the college’s donor stewardship activities.

Essential Job Functions:
- Manage endowed fund donor communications.
- Collaborate with the president’s office to provide timely donor acknowledgement for major gifts.
- Handle production and distribution of gift acknowledgement letters.
- Lead scanning and archiving initiative for the sector.
- Handle weekly and monthly gift reporting to academic and athletic departments; produce the annual donor honor roll.
- Maintain accurate and up-to-date records of naming opportunities; work with staff to update and produce materials for recognition and stewardship.
- Support event production.
- Serve as primary backup for gift entry processes.
- Serve as primary backup for advancement e-mailboxes.
- Serve as part of the team responsible for processing database updates including address changes, status changes.
- In conjunction with the supervisor of this position, develop and execute an annual plan.
- Other duties as assigned.

Required Knowledge, Skills, and Abilities:
- Bachelor’s degree; a combination of education and experience may be considered.
- Must be organized and goal oriented, with a high level of initiative and energy, and the ability to attend to detail.
- Must be adept at problem-solving and using judgment in situations requiring independent initiative and tact.
- Must have the ability to maintain confidentiality of highly sensitive information.
- Must have the ability to implement and maintain quality control standards.
- Computer literacy skills including Word and Excel.
- Must have the ability to learn and adapt to new technologies.

-Must have the ability to perform basic office functions.

- Must have the ability to work evenings and weekends as necessary; an understanding that vacation and personal time off during the month of June will be limited.

Preferred Qualifications:
- Working knowledge of Colleague (or a comparable client relationship management [CRM] system).

Please send a letter of application, resume, Alma College application and contact information for three references to Krystal Kelly, Director ofAdvancement Services at Review of applications will begin immediately.

Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders. Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student- faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s lower peninsula.

Alma College is an Equal Opportunity Employer, and is committed to recruiting and retaining a diverse faculty, staff and student body.

Alma College recognizes that we are all transformed when we celebrate and value the varied identities backgrounds, experiences, and perspectives in our campus community. We are committed to recognizing and removing barriers to success and providing equitable access to opportunities through education and advocacy. In our increasingly diverse campus and world, we pledge to create a climate where everyone is safe and free to grow intellectually, spiritually, and emotionally. For more information about the College, visit

Story published on March 02, 2022