Human Resources

Director of Academic Support and First Year Retention

The Director of Academic Support and First Year Retention in the Center for Student Opportunity provides supervision and leadership in initiatives to support student academic success and campus retention efforts. This position serves as the functional lead to the campus’ early alert system, responding to early alerts and coordinating outreach. The director will coordinate College 101 curriculum with the First Year Seminar faculty and the transition coach program.

Essential Functions:

  • Oversee the First Year Student transition from deposit to second year to ensure First Year Student success
  • Drive all retention efforts to retain first year students
  • Provide and coordinate academic support services for all students; track and assist “at­ risk” students, probation students, jeopardy students, and other students admitted by exception or with special academic needs
  • Track trends and employ systems and individual interactions to increase First Year Student Success
  • Coordinate outreach of early response to alerts submitted through the Starfish system for First Year Students
  • Teach a section of First Year Seminar for at-risk students
  • Share information about academic skills and available campus resources with students, faculty and staff
  • Supervise the tutoring program on campus, including individual and small group tutoring
  • Coordinate academic support programs and initiatives
  • Facilitate the College 101 program in cooperation with First Year Seminar faculty
  • Oversee the Transition Coach program
  • Contribute to the overall success of Student Affairs and the Center for Student Opportunity
  • Present with Admissions to prospective students
  • Other duties as assigned

Required Qualifications:

  • Master’s degree required
  • Strong written communication skills
  • Technical computing skills, including experience with database management
  • Strong organizational and analytical skills

Preferred Qualifications:

  • Experience in a higher education setting
  • Experience with Retention Systems and Student Success
  • Experience with legal documents, including reviewing or editing contracts

Supervision Received/ Supervision Exercised:

  • Position reports to the Vice President for Student Affairs
  • Position supervises two fulltime positions and student employees

Physical Requirements:

  • Must be able to work at a computer for several hours at a time

Application Process:

Interested candidates must submit an Alma College Application, letter of interest, a current resume and the name, address, email, and phone number of three professional references to Karl Rishe, Vice President for Student Affairs at

Application deadline is 12/20/2019.

For an Alma College application please go to:

Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders. Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.

Alma College is an Equal Opportunity Employer, and is committed to recruiting and retaining a diverse faculty, staff and student body.

*Incomplete applications will not be considered.

Story published on November 26, 2019