Human Resources

Customer Service Representative/Cashier


This position will be responsible for receipting all incoming cash, checks, online & credit card payments as well as serving as our customer service representative for the Financial Services Office

Supervision Received

This position will work with and under the supervision of the Controller/Director of Auxiliary Services 

Primary Duties and Responsibilities

  • Answering the main line number

  • Check, monitor, handle emails in the office email account (

  • Open vault and inner safe and keep track of cash drawers that are needed for balancing and business

  • Balance prior day receipts and prepare deposits to be sent to the banks

  • Post payments to the student accounts, departmental accounts, or deposit payments

  • Open mail and distribute to people in the office and others if needed

  • Receipt all payments that come in the mail and from other offices such as cash, checks, credit card and online payments

  • Make up cash boxes as requests come in

  • Answering questions from parents, students, and employees

  • Assist with Accounts receivable processes

  • Checking Out/In student purchase cards

  • Processing deposit refunds

  • Preparation and mail billings for various Accounts Receivable accounts

  • Assist with accounting for conferences and camps

  • Assisting or planning with office events 

Required Qualifications

  • Accurate math skills

  • Knowledge of general office procedures

  • Proficient data entry

  • Good verbal and written communication skills

  • Good interpersonal skills 

Desirable Job Qualifications

  • Experience with Microsoft suite of products

  • Experience with accounting software

  • Excellent organizational skills 

Position schedule

This position will be a 10 month position that is Monday through Friday 8-3pm, August through May while classes are in session. There may be an occasional Saturday or evening required. 

The above duties and responsibilities are meant to be illustrative and will include other job related duties as assigned. 

Application Process     

Interested candidates should submit an Alma College Application, letter of interest, a current resume and the name, address, email, and phone number of three professional references to Cassie Tennant,Controller/Director of Auxiliary Services at

Deadline for applications is Friday, October 25, 2019. 

For an Alma College application please go to:

Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders.  Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction.  Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula. 

Alma College is an Equal Opportunity Employer, and is committed to recruiting and retaining a diverse faculty, staff and student body.



Story published on October 02, 2019