The Alma College Library is a place of service. Cross has helped provide Interlibrary Loan/MelCat services to the campus community, as she works with libraries throughout the state, and internationally. “I truly enjoy assisting students and faculty with their research needs by providing an efficient service they can count on in their time of need”.
Having worked in Interlibrary Loan for the past 17 years, 14 of those years at Alma College, Susan has experienced many changes in resource sharing. Two interface changes with the main Interlibrary Loan service have led to the current WorldShare. This interface will help amplify and extend library cooperation locally and internationally.
In 2005, Susan helped implement MeLCat, a statewide service which includes Michigan libraries consisting of academic, public and K-12 schools. MelCat is a statewide union catalog and provides resource sharing among all 431 libraries.
With these recent changes in software and technology, Susan is committed to providing the quality service that her patrons depend on.
My career at Alma began in
I help students by
Associate, 1986, Great Lakes Junior College of Business