Copy Center Specialist—Auxiliary Services
The Copy Center Specialist position within the Auxiliary Services unit is responsible for support within the office for the operations of the copy center, mailroom and conferences.
Manager, Auxiliary Services.
- Operate Risograph and Xerox machines
- Operate other machines that collate, punch, bind, cut, laminate, etc.
- Work closely with customers regarding their requests
- Maintain a sufficient supply of papers and supplies
- Perform basic maintenance and repairs on equipment
- Compile a monthly report for recharges to departments
- Answer questions concerning the copy center operations (i.e. prices, services, turn around time, etc.)
- Properly handle incoming and outgoing mail and packages
- As necessary, monitor student workers to ensure that they properly handle mail and record packages
- Deliver and pick up mail, as needed, in the absence of student workers
- Assist in the hiring, scheduling, training and evaluating of student workers, including the completion of paperwork
- Properly log and make phone calls on packages that are received throughout the day
- Respond to questions, concerns or problems regarding the mail and package systems
- Assist customers in their requests to find the most economical or quickest means of sending letters and packages
- Complete paperwork and verify various mail operations, including bulk accounts, postage by phone, business reply, postage due and recharges to departments
- Assist in the scheduling of facilities
- Under supervision, assist in the coordination of housing for the Highland Festival including updating brochures, responding to phone, mail and e-mail inquiries, scheduling space, key inventory, money collection
- Reserve Gelston Guest rooms and complete processes of notification of Physical Plant and deposit of monies
- Assist in maintaining inventory of keys for conferences
- Assist in hiring, scheduling, training, monitoring and evaluating of student conference managers, including the completion of paperwork and time sheets
- Assist in preparing for review and approval paperwork associated with conferences, including contracts, invoices, correspondence, etc.
- Assist in the resolution of minor problems and conflicts during the conferences and camps
Overall Office Support
- Answer phones and assist customers as needed
- With approval from the Manager, assist in the preparation and submission of external invoices and internal recharges for all operations, purchase supplies and resale items
- Assist in the bi-weekly, reconciliation and deposit cash from all three operations, maintain an inventory of stamps and complete taxable income forms
- Experience in dealing with the public or in a customer service position
- Ability to use basic computer software for word processing, spreadsheets and form design; Microsoft Word and Excel preferred
- Good mathematical and bookkeeping skills
- Good customer service skills and attitude
- Willingness to adapt to a changing environment and learn new skills
- Ability to work in a fast-paced environment
- Good decision-making skills
- Previous experience working in a copy center or printing environment
- Postal certification or knowledge of postal regulations
- Understanding and practices of package delivery systems (i.e. USPS, FedEx, DHL, UPS)
- Experience in graphic arts
- Knowledge of operation of the following machines: Risograph, Xerox copy machine, collator, folder, driller, laminator and the Pitney Bowes mail machine
- Ability to stand or sit for long periods of time
- Heavy lifting of up to 40 pounds
- Ability to walk around campus during all kinds of weather conditions
- Ability to bend, squat, lean and lift
The above duties and responsibilities are meant to be illustrative and will include other duties as assigned.
Please fax a letter of application and current résumé to (989) 463-7787 or apply in person at the Human Resources Office, Alma College, Centennial House, 320 Maple Street, Alma, Michigan. Applications will be accepted beginning Tuesday, May 31, until 4 p.m. Monday, June 6, 2011.
Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders. Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.
Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff and student body.
Posted: Sun, May 29th, 2011 at 7:00AM