Copy Center Specialist—Auxiliary Services
Position Summary:
The Copy Center Specialist position within the Auxiliary Services unit is responsible for support within the office for the operations of the copy center, mailroom and conferences.
Reports To:
Manager, Auxiliary Services.
Primary Duties:
Copy Center
- Operate Risograph and Xerox machines
- Operate other machines that collate, punch, bind, cut, laminate, etc.
- Work closely with customers regarding their requests
- Maintain a sufficient supply of papers and supplies
- Perform basic maintenance and repairs on equipment
- Compile a monthly report for recharges to departments
- Answer questions concerning the copy center operations (i.e. prices, services, turn around time, etc.)
Mailroom
- Properly handle incoming and outgoing mail and packages
- As necessary, monitor student workers to ensure that they properly handle mail and record packages
- Deliver and pick up mail, as needed, in the absence of student workers
- Assist in the hiring, scheduling, training and evaluating of student workers, including the completion of paperwork
- Properly log and make phone calls on packages that are received throughout the day
- Respond to questions, concerns or problems regarding the mail and package systems
- Assist customers in their requests to find the most economical or quickest means of sending letters and packages
- Complete paperwork and verify various mail operations, including bulk accounts, postage by phone, business reply, postage due and recharges to departments
Conferences
- Assist in the scheduling of facilities
- Under supervision, assist in the coordination of housing for the Highland Festival including updating brochures, responding to phone, mail and e-mail inquiries, scheduling space, key inventory, money collection
- Reserve Gelston Guest rooms and complete processes of notification of Physical Plant and deposit of monies
- Assist in maintaining inventory of keys for conferences
- Assist in hiring, scheduling, training, monitoring and evaluating of student conference managers, including the completion of paperwork and time sheets
- Assist in preparing for review and approval paperwork associated with conferences, including contracts, invoices, correspondence, etc.
- Assist in the resolution of minor problems and conflicts during the conferences and camps
Overall Office Support
- Answer phones and assist customers as needed
- With approval from the Manager, assist in the preparation and submission of external invoices and internal recharges for all operations, purchase supplies and resale items
- Assist in the bi-weekly, reconciliation and deposit cash from all three operations, maintain an inventory of stamps and complete taxable income forms
Required Qualifications:
- Experience in dealing with the public or in a customer service position
- Ability to use basic computer software for word processing, spreadsheets and form design; Microsoft Word and Excel preferred
- Good mathematical and bookkeeping skills
- Good customer service skills and attitude
- Willingness to adapt to a changing environment and learn new skills
- Ability to work in a fast-paced environment
- Good decision-making skills
Preferred Qualifications:
- Previous experience working in a copy center or printing environment
- Postal certification or knowledge of postal regulations
- Understanding and practices of package delivery systems (i.e. USPS, FedEx, DHL, UPS)
- Experience in graphic arts
- Knowledge of operation of the following machines: Risograph, Xerox copy machine, collator, folder, driller, laminator and the Pitney Bowes mail machine
Physical Requirements:
- Ability to stand or sit for long periods of time
- Heavy lifting of up to 40 pounds
- Ability to walk around campus during all kinds of weather conditions
- Ability to bend, squat, lean and lift
The above duties and responsibilities are meant to be illustrative and will include other duties as assigned.
Application Process:
Please fax a letter of application and current résumé to (989) 463-7787 or apply in person at the Human Resources Office, Alma College, Centennial House, 320 Maple Street, Alma, Michigan. Applications will be accepted beginning Tuesday, May 31, until 4 p.m. Monday, June 6, 2011.
Alma College is a selective, baccalaureate liberal arts college committed to academic excellence and development of responsible leaders. Alma’s undergraduates thrive on challenging academic programs in a supportive, small-college environment emphasizing active, collaborative learning and close student-faculty interaction. Alma is a private Phi Beta Kappa institution located in the center of Michigan’s Lower Peninsula.
Alma College is an Equal Opportunity Employer and is committed to recruiting and retaining a diverse faculty, staff and student body.
Posted: Sun, May 29th, 2011 at 7:00AM
